How to complain

Before you send your complaint to the Dental Complaints Service, ideally you should have complained to the dental practice or practitioner involved. They should give you full details of their complaints procedure and try to sort out your complaint.

If you have a complaint, but have not mentioned it to your dental practice, you can use our on-line system to write a letter of complaint to your dental professional.

To seek our help either telephone us on 08456 120 540 or fill in the on-line complaints form.

You should try to complain as soon as possible. For advice on the process and making your complaint contact our Helpline on 08456 120 540. These calls are charged at local rate.